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- If you're not receiving emails from Findex R&R in your email account be sure to check your email's spam folder, junk folder, social tab, and promotional tab. Email providers sometimes route emails from new sources to these folders.
- Check with your email provider to ensure emails from txn.mail.rewardgateway.net aren't blocked. If you are using your work email address to access Findex R&R this would most likely be your IT team.
- Allow enough time for your email to be delivered before requesting it again. It may sometimes take slightly longer depending on the security settings on your email provider.
